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Content Library

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Workflow Wednesdays Webinars are LIVE each week with multiple channels & topics. This Flip the Pharmacy learning resource is open to ALL pharmacy team members! You do not have to be in a FtP Cohort to participate. 

Register for LIVE webinars Here.

Pharmacy Services Support Staff (PS3)

Every Wednesday from
2 to 2:30pm EST

Max My Sync

Every Wednesday from
3 to 3:30pm EST

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Best Practice Trends

Second Wednesday of the Month from 1 to 1:30pm EST

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Team USA
FtP Graduates

Third Wednesday of the Month from 1 to 1:30pm EST

View Program Descriptions Here.

Sharable PDF preview with example webinar recordings & one-pagers Here.

Missed it live? Access Webinar Replays Below:

Workflow Wednesdays Recorded Webinars

WW Recordings
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Team USA

Lessons Learned in Practice Transformation

March 15, 2023

Max My Sync

Leveraging the Appointment Based Model

Optimize Med Sync Workflow & Staff Schedule

March 1, 2023

Max My Sync

Leveraging the Appointment Based Model

Workgroup - Identify Most Impactful Patients

February 15, 2023

Max My Sync

Leveraging the Appointment Based Model, Developing New Roles for Pharmacy Services Support Staff

Training a New Med Sync Technician

March 8, 2023

Max My Sync

Leveraging the Appointment Based Model, Developing New Roles for Pharmacy Services Support Staff

Sync Story - PharMoore Pharmacy, GA

February 22, 2023

Pharmacy Services Support Staff (PS3)

Leveraging the Appointment Based Model, Developing New Roles for Pharmacy Services Support Staff

Opioid Stewardship (Role of the Technician)

February 8, 2023

Pharmacy Services Support Staff (PS3)

Developing New Roles for Pharmacy Services Support Staff, Leveraging the Appointment Based Model

Beyond the Bench

March 8, 2023

Pharmacy Services Support Staff (PS3)

Developing New Roles for Pharmacy Services Support Staff, Improving Patient Follow Up and Monitoring

Opioid Stewardship (Role of the Technician)

February 22, 2023

Max My Sync

Leveraging the Appointment Based Model

Be Proactive with Refill Requests

February 8, 2023

Pharmacy Services Support Staff (PS3)

Developing New Roles for Pharmacy Services Support Staff

Beyond the Bench

March 1, 2023

Pharmacy Services Support Staff (PS3)

Improving Patient Follow Up and Monitoring, Developing New Roles for Pharmacy Services Support Staff

Opioid Stewardship (Role of the Technician)

February 15, 2023

Best Practice Trends

Developing the Business Model and Expressing Value, Establishing Working Relationships with other Care Team Members

Determine Costs of Service Delivery

February 8, 2023

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OPIOID FOCUS

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IMMUNIZATIONS

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HYPERTENSION

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DIABETES & SOCIAL DETERMINANTS OF HEALTH

Pharmacy practice transformation requires big changes. Throughout the first two years of the Flip the Pharmacy Program, 24 unique changes packages were developed to keep pharmacies on track to achieve practice transformation. These change packages prescribe specific steps to help you transform 3 key areas of your pharmacy: your workflow, your patient care processes, and your business model.
 

The Change Packages provide you focused practice transformation activities to develop each of the six domains.

  • Domain 1 : Leveraging the Appointment-Based Model

  • Domain 2 : Improving Patient Follow Up and Monitoring

  • Domain 3 : Developing New Roles for Non-Pharmacist Support Staff

  • Domain 4 : Optimizing the Utilization of Technology and electronic Care Plans 

  • Domain 5 : Establishing Working Relationships with other Care Team Members

  • Domain 6 : Developing the Business Model and Expressing Value

Details on each Domain will be expanded on in each of the four progressions

  • Opioid Focus

  • Immunizations

  • Hypertension

  • Diabetes & Social Determinants of Health

Embedded within these change packages are countless resources and best practices solicited from pharmacies across the country. These resources have been extracted and organized in this Content Library for your reference.

Progressions

Social Learning Communities

Engage with your peers by joining the Flip the Pharmacy Social Learning Communities. Join and share best practices in real time.

Join PS3 Social Learning Community HERE.

Join Max My Sync Social Learning Community HERE.

Domains

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DOMAIN ONE

Leveraging the Appointment-Based Model

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DOMAIN THREE

Developing New Roles for Non-Pharmacist Support Staff

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DOMAIN FIVE

Establishing Working Relationships with other Care Team Members

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DOMAIN TWO

Improving Patient Follow Up and Monitoring

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DOMAIN FOUR

Optimizing the Utilization of Technology and eCare Plans 

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DOMAIN SIX

Developing the Business Model and Expressing Value

Domains
Progressions
SLC
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