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Moving beyond filling prescriptions at a moment in time, to caring for patients over time.

Flip the Pharmacy is a practice transformation initiative that aims to "flip" community-based pharmacies away from point-in-time, prescription-level care processes and business models to longitudinal and patient-level care processes and business models.

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The initiative focuses on identifying and adopting best practices for workflows that promote delivery of enhanced clinical services.

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"Flip the Pharmacy has really helped switch our pharmacy to a more clinical mindset to help our patients reach better health outcomes and to set us up for payment of services in the future."

Team Pennsylvania Pharmacy

Flip the Pharmacy (FtP) is designed to help community pharmacies transform their practices and build sustainable models of care that allow them to provide expanded access to patient care service in their communities. FtP helps pharmacies build important infrastructure in their practices to create the capacity to deliver these critical patient care services. FtP provides changes packages to keep pharmacies on track to achieve practice transformation. The change packages provide guidance to help pharmacies transform key areas of your pharmacy: your workflow, your patient care processes, and your business model.
 

The Change Packages provide focused practice transformation activities to develop each of the six domains.

  • Domain 1 : Leveraging the Appointment-Based Model

  • Domain 2 : Improving Patient Follow Up and Monitoring

  • Domain 3 : Developing New Roles for Non-Pharmacist Support Staff

  • Domain 4 : Optimizing the Utilization of Technology  

  • Domain 5 : Establishing Working Relationships with other Care Team Members

  • Domain 6 : Developing the Business Model and Expressing Value

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Practice Transformation Tools

ALL pharmacies can utilize and benefit from
the publicly available Flip the Pharmacy resources.

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